Posts Tagged ‘ReadWriteWeb’

All posts tagged ReadWriteWeb.

Posted: by carlacthompson on June 19th, 2008 | 7 Comments »

Categorized: Startups, Uncategorized

Back in the old days – or the ’90s as some call them – we utilized the Internet as an information resource. What’s that phone number, where is that address, where can I buy that product – you had concrete questions and were no longer required to speak to a human to get answers. Sure, there were bulletin boards and Usenet forums for discussion but they primarily involved coding arguments and game walkthroughs. The Internet wasn’t truly upended into a community, and all that that entails, until just a couple of years ago. It was then that the inundation of bloggers collided with social networking and lifestreaming to produce a perfect storm of content. (And when I say lifestreaming, I mean the trend of putting as many pieces of our life online as possible – books we’re reading, music we like, etc.) We’ve now backed ourselves into a corner online, raging against the indundation of content even as we scroll through our fifth page of FriendFeed updates. We recommend well-written articles about navigating through the noise, right after sharing 25 items in Google Reader.

The logical next step in this technological journey is to therefore prune, to make our time online more meaningful and relevent, no matter how small the nugget of information. Whether I’m setting out to qualify findings in a drug discovery experiment or wondering when Amy Winehouse was last arrested, I want the most reliable, relevant answer in the shortest amount of time. The problem is no longer whether the information is out there but rather how we can get to it quickly and accurately.

It’s against this background that I’m seeing a gradual evolution of the semantic search market. Read the rest of this entry »

Posted: by carlacthompson on April 11th, 2008 | No Comments »

Categorized: Observations

Customer service. It’s a phrase that likely conjures up visions of… well, I’m not sure it conjures up anything for most people these days. It’s a dying philosophy in modern times, as we become more insular and removed from our communities. What’s the point of going the extra mile for someone when you’ll likely never come in contact with them again? Indeed, the only instances of excellent customer service that come to my mind are of stores and companies at which I’m a “regular.”

The concept is gaining more traction in blog circles lately, as companies attempt to leverage Web 2.0 technologies to better serve their customers. Sarah Perez recently focused on Twitter as a customer service tool on ReadWriteWeb and Cyndy Aleo-Carreira posted about some personal experiences, good and bad, with several companies. I myself have noticed a couple of new Twitter followers immediately following sign-ups in new betas recently. One amusing incident involved me tweeting “What the hell is Mergelab and what am I supposed to do with it?” only to receive a direct reply from the CEO 10 minutes later. Lesson: excising profanity will usually result in nicer-sounding tweets. Read the rest of this entry »

Posted: by carlacthompson on February 28th, 2008 | No Comments »

Categorized: Observations, Startups

Sometimes a phrase just leaps out at you. I was reading a thought-provoking piece on ReadWriteWeb, about whether technology complicates or simplifies our lives, and was struck by the phrase, “the encumbrance of over-choice.” It comes from Richard Szafranski, Partner at Toffler Associates, and I hope he’ll forgive me for stealing it for this post’s title. Szafranski stated it as he participated in an Economist/Oxford 2.0 debate over the following premise: if the promise of technology is to simplify our lives, it is failing. The public isn’t with him on this at the moment, with 64% of voters siding with simplification. The phrase struck a chord with me, though, as it nails precisely what I’ve been trying to put a finger on for several weeks. Where does my social graph end?

Until a couple of months ago, I had admittedly only dipped a toe into the morass of social innovations now available. Screening companies for DEMO and providing analysis to The Guidewire Report monopolizes my time and I tended to try out a service for a week or two, only to leave my profile languishing afterward. But as I wade deeper into emerging tech and blogging – and present myself as an expert on startups – I’d be remiss not to immerse myself fully into key services. So I’ve dove headfirst into FriendFeed and Twitter, Twine and PlaxoPulse, Persai and YouNoodle, Facebook and LinkedIn, and some 10-15 others I won’t assault you with. The problem isn’t that these services are faulty. It’s the exact opposite – I’m loving them. Read the rest of this entry »

Posted: by carlacthompson on February 11th, 2008 | No Comments »

Categorized: Observations, Outside the Valley

Josh Catone’s piece, Visualizing Social Media Fatigue, on ReadWriteWeb added fuel to a fire I’ve been stoking for some time now. Problem is, I’m too tired to write about it. Just looking at the map he references makes me want to take a nap.

It’s no stunning revelation of course; we’ve all been begging for relief from information overload for some time now. (I remember referring to the social explosion last year as a “massively multi-headed monster.”) But the tools being created to alleviate the problem aren’t really solving it – and are creating problems of their own. I suppose it’s an inevitable result when a market struggles with something, particularly in technology: a certain number of fits and starts are necessary on the way to a seamless solution.

In recent weeks I’ve found myself signing up for several profile aggregators, or life streams as some call them, in the vain hope that one will solve all my social graph headaches. It’s not working. Read the rest of this entry »

Posted: by carlacthompson on January 15th, 2008 | No Comments »

Categorized: Observations

I’ve been sitting for awhile on an excellent post Alex Iskold wrote for ReadWriteWeb on the semantic Web. He raises good questions about semantics’ viability in the mass consumer market and what it will take to get it there. However that application ultimately looks, it must, in Alex’s words, “ignite imagination and capture people’s hearts and minds.” Perfect characterization – one I wish I’d come up with.

I hadn’t been able to put my finger on exactly why the post gave me pause. Then this morning it hit me: I don’t know what the semantic Web is. Further, I don’t think any of us do. Read the rest of this entry »