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	<title>Guidewire &#187; Friendfeed</title>
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		<title>The Vortex: The Agony of Success</title>
		<link>http://guidewiregroup.com/2009/08/the-vortex-the-agony-of-success/</link>
		<comments>http://guidewiregroup.com/2009/08/the-vortex-the-agony-of-success/#comments</comments>
		<pubDate>Fri, 14 Aug 2009 17:37:59 +0000</pubDate>
		<dc:creator>carlacthompson</dc:creator>
				<category><![CDATA[Week in Review]]></category>
		<category><![CDATA[Apple]]></category>
		<category><![CDATA[AppsFire]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Friendfeed]]></category>
		<category><![CDATA[Instapaper]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[Jason Calacanis]]></category>
		<category><![CDATA[Loren Feldman]]></category>
		<category><![CDATA[Marco Arment]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://guidewiregroup.wordpress.com/?p=751</guid>
		<description><![CDATA[<p>I&#8217;ve been awash in home-selling negotiations this week so I&#8217;m particularly cranky. You&#8217;ve been warned.</p> <p>News from the Social Media Vortex</p> <p>&#8211;As you&#8217;re well aware by now, Facebook acquired FriendFeed this week. Allow me to couch that: you&#8217;re well aware of this news only if you live in your browser. For those who frequent FriendFeed, [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;ve been awash in home-selling negotiations this week so I&#8217;m particularly cranky. You&#8217;ve been warned.</p>
<p><strong>News from the Social Media Vortex</strong></p>
<p>&#8211;As you&#8217;re well aware by now, Facebook acquired FriendFeed this week. Allow me to couch that: you&#8217;re well aware of this news only if you live in your browser. For those who frequent FriendFeed, though, it was like George Bush had been elected to a third term. Teeth were gnashed, tears were shed and <a href="http://friendfeed.com/friendfeed-news/ecc7eb46/friendfeed-accepts-facebook-friend-request" target="_blank">exclamation points</a> were employed with abandon. With characteristic good humor, FriendFeed set up a <a href="http://louisgray.com/live/2007/12/air-your-grievances-on-festivus-feed.html" target="_blank">FestivusFeed</a> on its site to allow for the airing of grievances.</p>
<p>I&#8217;ve been a <a href="http://guidewiregroup.wordpress.com/2008/12/05/a-tale-of-two-communities/#more-367" target="_blank">long-time fan</a> of FriendFeed and certainly understand the disappointment of a service&#8217;s community insiders. But the bottom line is that FriendFeed is a business that needs money to survive. Anyone who assumed that the site would exist as is in perpetuity needs to sign up for Economics 101 at your local community college. FriendFeed is an ingenious technology with a super-smart team that deserves to be seen and utilized by a much larger audience. Congratulations you guys &#8211; very well deserved. I can&#8217;t wait to see how far you go in Facebook.</p>
<p>&#8211;Marco Arment, Tumblr developer and Instapaper creator, took on Jason Calacanis this week<a href="http://www.marco.org/159321665" target="_blank">, dissecting</a> Calacanis&#8217; I&#8217;ve-Decided-to-Hate-Apple post, picking apart the vast amount of circular, confusing and sometimes preposterous reasoning. There may have been a sound point or two in Calacanis&#8217; post but those were overshadowed by his suggestion that we should activate multiple wireless services for one phone. Rather than defending his assertions, Calacanis instead &#8220;zinged&#8221; Marco by saying he needed a Wikipedia page and ending with a &#8220;for realz.&#8221; The really fun part? Jason did this <a href="http://jasoncalacanis.tumblr.com/post/159936361/someone-named-marco-with-a-last-name-that-sound" target="_blank">on his personal Tumblr page</a>.</p>
<p>&#8211;In related news, a Pear Analytics study <a href="http://mashable.com/2009/08/12/twitter-analysis/" target="_blank">found</a> that 40% of Twitter updates are &#8220;pointless babble.&#8221;</p>
<p><strong>Apps on the Radar</strong></p>
<p>&#8211;Customers of USAA Bank will soon be able to <a href="http://www.nytimes.com/2009/08/10/technology/10check.html?_r=2" target="_blank">deposit checks via iPhone</a>, by taking a photograph of the front and back of the check. The actual check never even needs to be submitted. USAA is a small bank but their customers are primarily military personnel so they&#8217;re smartly adapting to fit client needs. Tech companies should take heed.</p>
<p>-AppsFire hasn&#8217;t been approved by iTunes yet but I&#8217;m hoping they jump on it. The iPhone app allows users to <a href="http://www.readwriteweb.com/archives/coming_soon_share_your_favorite_iphone_apps_from_m.php" target="_blank">share favorite apps</a> via email, something I&#8217;m surprised Apple didn&#8217;t come up with to begin with.</p>
<p><strong>Tweet of the Week</strong></p>
<p>&#8211;I fully admit to lifting this from the top slot on <a href="http://www.tweetingtoohard.com" target="_blank">tweetingtoohard</a>. But can you blame me? &#8220;<span><span>I swear to g-d I can&#8217;t relate to most of society. I&#8217;m on a whole different level of consciousness.Its all so [censored] obvious. Wake the [censored] up.&#8221; &#8211; <a href="http://twitter.com/1938media/statuses/3300931616" target="_blank">Loren Feldman</a></span></span></p>
<p><span><span>Wow. I need a shower after writing this one. Happy weekend, all.<br />
</span></span></p>
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		<title>Up the Stream Without a Paddle</title>
		<link>http://guidewiregroup.com/2009/05/up-the-stream-without-a-paddle/</link>
		<comments>http://guidewiregroup.com/2009/05/up-the-stream-without-a-paddle/#comments</comments>
		<pubDate>Tue, 19 May 2009 20:07:05 +0000</pubDate>
		<dc:creator>carlacthompson</dc:creator>
				<category><![CDATA[Observations]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Friendfeed]]></category>
		<category><![CDATA[Mixin]]></category>
		<category><![CDATA[Nova Spivack]]></category>
		<category><![CDATA[RSS]]></category>
		<category><![CDATA[Stream]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[Webgiftr]]></category>

		<guid isPermaLink="false">http://guidewiregroup.wordpress.com/?p=622</guid>
		<description><![CDATA[<p>There are many big brains in the tech industry but one of the sharpest is <a href="http://novaspivack.typepad.com/" target="_blank">Nova Spivack&#8217;s</a>. He is one of those people who has so many concepts banging around in his head that you can literally see the neurons ablaze as he talks. I&#8217;ll admit that I sometimes fear conversations with him, [...]]]></description>
			<content:encoded><![CDATA[<p>There are many big brains in the tech industry but one of the sharpest is <a href="http://novaspivack.typepad.com/" target="_blank">Nova Spivack&#8217;s</a>. He is one of those people who has so many concepts banging around in his head that you can literally see the neurons ablaze as he talks. I&#8217;ll admit that I sometimes fear conversations with him, lest my ignorance quickly be revealed. So I was happy to read about his latest concept, <a href="http://www.twine.com/item/128lryv9z-46/is-the-stream-what-comes-after-the-web" target="_blank">The Stream</a>, as it dovetails perfectly into something I&#8217;ve been noodling on lately.</p>
<p>The theory behind The Stream is that the next phase of the Internet lies in &#8220;the collective movement that is taking place across&#8221; sites and services. That the ideas and conversations occurring on Twitter, Facebook, FriendFeed and the like are a new layer on top of the existing Web. As Nova puts it:</p>
<blockquote><p>The stream is our collective mind, what the Web is thinking and doing right now&#8230; a world of even shorter attention spans, online viral sensations, instant fame, sudden trends, and intense volatility. It is also a world of extremely short-term conversations and thinking.</p></blockquote>
<p>His concluding question is, of course, how users are supposed to cope with the stream. And that&#8217;s where I&#8217;d like to step in. I&#8217;m all for the idea of a dynamic stream. But it&#8217;s time the rest of my online tools caught up.</p>
<p>The camel&#8217;s back broke for me last week as I was going through my RSS feeds. Keeping up with individual items has been a thorn in my side for months now. I can never manage to check them daily and inevitably end up reading only the first few dozen, then deleting the rest. So I was already cranky when I came across an item touting the latest social profile aggregator (I honestly can&#8217;t remember the name now). I almost threw my laptop out the window. I have no desire to 1) aggregate everything into one place or 2) visit a Web site to do this. That&#8217;s when the light bulb came on: I no longer want to visit Web sites. I want pertinent and relevant information delivered to me on a desktop app and on my Facebook feed. I just don&#8217;t have the time or inclination to click around anymore.</p>
<p>I&#8217;m not the only one in this mood. <a href="http://beta.webgiftr.com/" target="_blank">Webgiftr</a>, a reminder/recommendation service for gift giving, recently announced that it is shutting down its Web service and migrating all user data to Facebook.  The company clearly saw dwindling site visits combined with increased Facebook activity and did the math. One of our <a href="http://www.innovate-events.com" target="_blank">Innovate!Europe</a> finalists, <a href="http://www.mixin.com/" target="_blank">Mixin</a>, is integrating event information into the Facebook feed, making it easier to determine where your friends will be this weekend. This shows foresight on their part and I hope other services begin to follow suit.</p>
<p>I agree wholeheartedly that the stream is a smart &#8211; and potentially lucrative &#8211; concept on which to place your business bets. The trick now will be two-fold: integrating it into the necessary, high-traffic sites and applications and homing in on the content streams that will matter most to consumers. <a href="http://www.friendfeed.com" target="_blank">FriendFeed</a> hits closest to the mark currently; it&#8217;s key problems are an unpopular interface, difficulty integrating real-world friends, and too much noise. But if it can face down those challenges, it seems to me a relatively seamless way to insert the stream into everyday consumers&#8217; lives.</p>
<p>In short, I love the idea of The Stream. It&#8217;s time to think about content, and our relationship to it, differently. The age of the frequently updated Web site is over. Thinking about content, in all its forms, as an ever-shifting overlay to our time online should be our key focus in the months ahead.</p>
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		<title>The View from Guidewire: Needs a New Name</title>
		<link>http://guidewiregroup.com/2009/01/the-view-from-guidewire-needs-a-new-name/</link>
		<comments>http://guidewiregroup.com/2009/01/the-view-from-guidewire-needs-a-new-name/#comments</comments>
		<pubDate>Fri, 16 Jan 2009 21:00:30 +0000</pubDate>
		<dc:creator>carlacthompson</dc:creator>
				<category><![CDATA[Week in Review]]></category>
		<category><![CDATA[Akiva Moskovitz]]></category>
		<category><![CDATA[Burger King]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[FedEx]]></category>
		<category><![CDATA[Friendfeed]]></category>
		<category><![CDATA[Inauguration]]></category>
		<category><![CDATA[Jason Meserve]]></category>
		<category><![CDATA[Joost]]></category>
		<category><![CDATA[Ketchum]]></category>
		<category><![CDATA[Krispy Kreme]]></category>
		<category><![CDATA[Robert Scoble]]></category>
		<category><![CDATA[Steve Jobs]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://guidewiregroup.wordpress.com/?p=441</guid>
		<description><![CDATA[<p>I don&#8217;t know about you but this title ain&#8217;t doing it for me. I tend to shorten things and calling it &#8216;The View&#8217; only brings to mind four women who yell at each other about subjects they don&#8217;t know much about. Something snappier, zippier is needed. Suggestions?</p> <p>It was a quiet week around the technosphere, [...]]]></description>
			<content:encoded><![CDATA[<p>I don&#8217;t know about you but this title ain&#8217;t doing it for me. I tend to shorten things and calling it &#8216;The View&#8217; only brings to mind four women who yell at each other about subjects they don&#8217;t know much about. Something snappier, zippier is needed. Suggestions?</p>
<p>It was a quiet week around the technosphere, with only an ill Steve Jobs, a slash-happy Google, a new Yahoo CEO, and a plane crash to keep us occupied.</p>
<p><strong>News from the Social Media Vortex</strong></p>
<p><strong>-</strong>But what should really keep you up at night is the news that Robert Scoble hit a mark of 25,000 followers on FriendFeed. It was the top post on FriendFeed this week, with a <a href="http://friendfeed.com/e/ee57d59b-7d09-446d-a17c-61fcc2ceab14/Sometime-today-I-will-pass-25-000-followers-on/" target="_blank">convoluted comment explosion</a> involving phrases like  &#8216;augmented cognition&#8217; and &#8216;homophilous networks&#8217;. What we should instead discuss is that Scoble now has a literal army of followers. A takeover of a small state is sure to follow. I nominate Rhode Island or Delaware.</p>
<p>-<a href="http://mashable.com/2009/01/09/whopper-sacrifice/" target="_blank">Burger King introduced</a> a Facebook app in which users received a free Whopper for every 10 friends they deleted on the social network. Over 50,000 friends were sacrificed on the first day and 230,000 by week&#8217;s end. But Facebook quickly got wise and <a href="http://gawker.com/5132454/thousands-die-in-facebook-burger-massacre" target="_blank">crippled a key feature</a>, resulting in Whopper Sacrifice ultimately sacrificing itself.</p>
<p>-The social channels were put through their paces yesterday with the announcement of <a href="http://online.wsj.com/article/SB123196896984882901.html" target="_blank">Steve Jobs&#8217; medical leave</a> in the morning and a <a href="http://www.nytimes.com/2009/01/16/nyregion/16passengers.html?partner=rss&amp;emc=rss&amp;src=ig" target="_blank">miraculous plane crash</a> in the afternoon. No snarky comments from me; it was one of those days when social media really proved its worth. From amazing <a href="http://venturebeat.com/2009/01/15/twitter-and-the-iphone-on-the-scene-of-the-us-airways-hudson-river-crash/" target="_blank">instantaneous pictures</a> of the crash to constant updates and discussion on both subjects, it was solid proof of what sometimes frivolous technologies can mean in the real world.</p>
<p><strong>Special Inaugural Section</strong> (or Sweet Jesus Mary It&#8217;s Almost Over)</p>
<p>-Those of you stuck at your desks on Tuesday can tune into Joost for <a href="http://mashable.com/2009/01/14/watch-obama-inaugural-address/" target="_blank">livestream coverage</a> of the inauguration.</p>
<p>-Can&#8217;t livestream? Write your own speech with the <a href="http://www.atom.com/spotlights/inauguration_speech_generator/" target="_blank">Inauguration Speech Generator</a>. See if you can out-hope and out-change our new President.</p>
<p>-And for the wonks out there, the great 10 Links a Day blog has put together all manner of sites (well, just 10 actually) for <a href="http://10linksaday.blogspot.com/2009/01/celebrate-inauguration-day-2009.html" target="_blank">Inaugural info</a>.</p>
<p>-Last but most certainly not least, drop by your local Krispy Kreme next Tuesday for a <a href="http://investor.krispykreme.com/releasedetail.cfm?ReleaseID=359127" target="_blank">free doughnut</a>. If for no other reason than just to annoy <a href="http://blogs.miaminewtimes.com/riptide/2009/01/pro-life_group_up_in_arms_over.php" target="_blank">these people</a>.</p>
<p><strong>Tweet of the Week</strong></p>
<p>Goes to <a href="http://twitter.com/jmeserve" target="_blank">Jason Meserve</a>, who made me laugh out loud just after I published last week&#8217;s wrap-up: &#8220;Guy next to me at McCarran is going to transform the medical/pharmaceutical business. He just needs some cash. I hate him.&#8221;</p>
<p><strong>Ephemera</strong></p>
<p>-I like to title this story, &#8220;When Tweets Go Bad.&#8221; A PR rep from Ketchum made the mistake of tweeting that Memphis may not be the most fabulous town on the planet. FedEx, it turns out, <a href="http://gawker.com/5132481/pr-person-excoriated-for-telling-truth" target="_blank">doesn&#8217;t have a sense of humor</a> about that kind of thing. Am I only the one who&#8217;s far more concerned with his typos?</p>
<p>-We are not, it turns out, completely made of stone. The top FriendFeed post of the week was a collective ooh and ahh over one <a href="http://friendfeed.com/e/cf02f899-8588-43bc-bb1e-11640cb983d9/10-PRINT-HELLO-AUDREY/" target="_blank">damn cute baby</a>, Miss Audrey Moskovitz. Congratulations Akiva and Rochelle! Really, she&#8217;s gorgeous.</p>
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		<title>The View from Guidewire: New Year, New Silliness</title>
		<link>http://guidewiregroup.com/2009/01/the-view-from-guidewire-new-year-new-silliness/</link>
		<comments>http://guidewiregroup.com/2009/01/the-view-from-guidewire-new-year-new-silliness/#comments</comments>
		<pubDate>Fri, 09 Jan 2009 19:26:43 +0000</pubDate>
		<dc:creator>carlacthompson</dc:creator>
				<category><![CDATA[Week in Review]]></category>
		<category><![CDATA[Alex Scoble]]></category>
		<category><![CDATA[Consumerist]]></category>
		<category><![CDATA[Defamer]]></category>
		<category><![CDATA[DEMO Conference]]></category>
		<category><![CDATA[Friendfeed]]></category>
		<category><![CDATA[Gawker Media]]></category>
		<category><![CDATA[iPhone applications]]></category>
		<category><![CDATA[Jason Calacanis]]></category>
		<category><![CDATA[Jason Kottke]]></category>
		<category><![CDATA[Jason Rohrer]]></category>
		<category><![CDATA[Louis Gray]]></category>
		<category><![CDATA[Marshall Kirkpatrick]]></category>
		<category><![CDATA[Paul Buchheit]]></category>
		<category><![CDATA[Sarah Lacy]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://guidewiregroup.wordpress.com/?p=420</guid>
		<description><![CDATA[<p>I let &#8216;The View&#8217; posts slide during the holiday malaise but the first work week of 2009 brings a bevy of technosphere fun. And apparently it also brings a rise in my snark quotient. I&#8217;ll try to be nicer next week.</p> <p>News from the Social Media Vortex</p> <p>-Several celebrity Twitter accounts, including Obama and Britney [...]]]></description>
			<content:encoded><![CDATA[<p>I let &#8216;The View&#8217; posts slide during the holiday malaise but the first work week of 2009 brings a bevy of technosphere fun. And apparently it also brings a rise in my snark quotient. I&#8217;ll try to be nicer next week.</p>
<p><strong>News from the Social Media Vortex</strong></p>
<p>-Several celebrity Twitter accounts, including Obama and Britney Spears, were <a href="http://venturebeat.com/2009/01/05/twitter-gone-phishing-no-obama-britney-fox-and-facebook-hacked/" target="_blank">hacked</a>, causing much kerfuffle and <a href="http://blog.twitter.com/" target="_blank">official statements</a> from Twitter. Users were alerted to &#8220;change your password!&#8221; because no one wanted to admit they weren&#8217;t famous enough to be hacked.</p>
<p>-The big discussion this week on FriendFeed was&#8230; FriendFeed. Louis Gray wrote a <a href="http://www.louisgray.com/live/2009/01/what-friendfeed-needs-to-do-to-grow-and.html" target="_blank">post</a> on what FriendFeed needs to do to grow (some great ideas in there, by the way) and it gets 140 comments on his site alone. Several <a href="http://dembot.com/post/68173314/its-the-interface" target="_blank">others</a> chime in to debate further, including <a href="http://www.sarahlacy.com/sarahlacy/2009/01/louis-gray-nail.html" target="_blank">Sarah Lacy</a>, who predicts &#8220;a modest acquisition in someone&#8217;s future.&#8221;  Hmmm, I&#8217;ve heard that <a href="http://guidewiregroup.wordpress.com/2008/12/05/a-tale-of-two-communities/" target="_blank">somewhere before</a>&#8230; Paul Buchheit, FriendFeed investor and founder, then has<a href="http://paulbuchheit.blogspot.com/2009/01/overnight-success-takes-long-time.html" target="_blank"> his say</a>, requesting that folks remember there is no such thing as overnight success. I probably skipped a few steps in there but you get the gist: FriendFeed needs to grow and attract more mainstream consumers. See also: Pope&#8217;s hat and bear in woods.</p>
<p>-Gawker Media continues to <a href="http://gawker.com/5121617/consumerist-defamer-leaving-the-gawker-media-fold" target="_blank">sell off its properties</a>, with <a href="http://consumerist.com/" target="_blank">Consumerist</a> going to <a href="http://consumerist.com/5119817/consumers-union-buys-consumerist" target="_blank">Consumer Reports</a>, and my beloved <a href="http://defamer.com/" target="_blank">Defamer</a> looking for <a href="http://defamer.com/5121153/for-sale-one-la-gossip-blog-gently-used-inquire-within" target="_blank">a home</a>. Seriously folks, someone snap up Defamer &#8211; it has some of the wittiest writing online.</p>
<p><strong>2008 in the rearview mirror</strong></p>
<p>-I&#8217;ve had Jason Kottke&#8217;s <a href="http://www.kottke.org/09/01/the-best-links-2008" target="_blank">Best Links 2008</a> in an open tab all week. There&#8217;s a lot to wade through but it&#8217;s all fascinating. And there are a couple of fun games buried in there too. [Note: why can't I get <a href="http://hcsoftware.sourceforge.net/passage/index.html" target="_blank">Passage</a> to run on my computer? I've been dying to play it since I read Jason Rohrer's <a href="http://www.esquire.com/features/best-and-brightest-2008/future-of-video-game-design-1208" target="_blank">Esquire profile</a>.]</p>
<p>-Speaking of games, Mochi Media released its <a href="http://venturebeat.com/2008/12/16/mochi-medias-top-10-most-popular-flash-games-of-2008/" target="_blank">list</a> of the top 10 flash games for 2008. Click that link at your own peril. Hours of time suckage lie in wait.</p>
<p>-And don&#8217;t miss Pitchfork&#8217;s <a href="http://www.pitchforkmedia.com/article/feature/147930-the-20-worst-album-covers-of-2008?loc=interstitialskip" target="_blank">20 Worst Album Covers of 2008</a>. I think my favorite comment is on Brad Paisley&#8217;s cover: &#8220;The artist who did this also designed GeoCities pages for people in 1996.&#8221;</p>
<p><strong>Apps on the Radar</strong></p>
<p>-WebEx introduced its <a href="http://gigaom.com/2009/01/06/webex-on-your-iphone-finally/" target="_blank">iPhone app</a>, for those times when you want your browser to crash on a smaller screen.</p>
<p>-ReadWriteWeb <a href="http://www.readwriteweb.com/archives/obama_iphone_app_now_available.php" target="_blank">tells me</a> there&#8217;s a Change.gov iPhone app now available but I&#8217;m not sure I believe them. Searches in iTunes and on my phone turned up nothing. **Update: Christopher Corfi was kind enough to include links to the Change.gov app. See comment #2 below.</p>
<p>-I finally downloaded <a href="http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=281736535&amp;mt=8" target="_blank">Enigmo</a> and am officially hooked. It was voted best iPhone game at last year&#8217;s developer conference and completely merits the title.</p>
<p><strong>DEMO trends</strong> &#8211; where the innovation is with <a href="http://www.demo.com" target="_blank">DEMO 09</a> applicants</p>
<p>-Consumer-controlled marketing &#8211; allowing users to control the conversation on business sites</p>
<p>-Social Web &#8211; a remote control for your online experience</p>
<p>-Immersive learning &#8211; transitioning education to 21st century tools</p>
<p><strong>Ephemera</strong></p>
<p>-Apple is possibly developing <a href="http://www.engadget.com/2009/01/02/apple-patent-reveals-iphone-gloves-for-warmer-hands-on-experie/" target="_blank">iPhone gloves</a>. You heard me correctly &#8211; gloves for using your iPhone in the cold. For those times when you just can&#8217;t abide the extra five minutes it takes to, you know, <em>go inside</em>.</p>
<p><strong>Tweet of the Week</strong></p>
<p>It&#8217;s a three-way tie this week, since we haven&#8217;t named anyone in several weeks. Drumroll please&#8230;</p>
<p>-Funniest: (And cheating a bit because this was a FriendFeed entry) Alex Scoble, brother of Robert, &#8211; “I&#8217;ve created a pastime out of coming up with new ways to humorously say that my brother&#8217;s head is gargantuan.”</p>
<p>-Pithiest: @marshallk, who got married New Year&#8217;s Eve (congrats!) and said, &#8220;thx everyone. gotta say though, wedding license applications, next to &#8220;domestic partnership&#8221; apps, felt like a whites&#8217; only water fountain.&#8221;</p>
<p>-And this one came in just as I was wrapping up the post.  Most Out of Touch of With Reality goes to @JasonCalacanis: &#8220;Must. Not. Order. Corvette. ZR1. STOP. DON&#8217;T DO IT. Recession. Not appropriate. DRIVE TESLA. Save. Planet. STOP. DON&#8217;T ORDER.&#8221;</p>
<p>We should all have such problems.</p>
<p><!--[if gte mso 9]&gt;     &lt;![endif]--><!--[if gte mso 9]&gt;  Normal 0     false false false  EN-US X-NONE X-NONE                           &lt;![endif]--><!--[if gte mso 9]&gt;                                                                                                                                            &lt;![endif]--></p>
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		<title>A Tale of Two Communities</title>
		<link>http://guidewiregroup.com/2008/12/a-tale-of-two-communities/</link>
		<comments>http://guidewiregroup.com/2008/12/a-tale-of-two-communities/#comments</comments>
		<pubDate>Fri, 05 Dec 2008 18:41:00 +0000</pubDate>
		<dc:creator>carlacthompson</dc:creator>
				<category><![CDATA[Dan Lyons]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Friendfeed]]></category>
		<category><![CDATA[Newsweek]]></category>
		<category><![CDATA[Online Communities]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Web 2.0]]></category>

		<guid isPermaLink="false">http://guidewiregroup.wordpress.com/?p=367</guid>
		<description><![CDATA[<p>If you&#8217;ve checked out my <a href="http://friendfeed.com/carlat" target="_blank">FriendFeed stream</a> in the last few weeks, you may have noticed the emergence of a glaring theme in my online activity. Its name is Facebook and it has commandeered my life.  There are pages upon pages of Facebook status updates in my FriendFeed and not much else. (Excepting [...]]]></description>
			<content:encoded><![CDATA[<p>If you&#8217;ve checked out my <a href="http://friendfeed.com/carlat" target="_blank">FriendFeed stream</a> in the last few weeks, you may have noticed the emergence of a glaring theme in my online activity. Its name is Facebook and it has commandeered my life.  There are pages upon pages of Facebook status updates in my FriendFeed and not much else. (Excepting the glut of old YouTube favorites that just popped up yesterday. That&#8217;s an odd bug.) Though I can&#8217;t pinpoint precisely when this shift occurred &#8211; some time over the last month my time on FriendFeed has dwindled to zero while Facebook has become an always-open tab &#8211; I can tell you precisely why. My friends are on Facebook.  My real-world, send-Christmas-cards friends. For the most part, they&#8217;re people with which I share history. I want to see pictures of their kids and reminisce over embarrassing high school pictures. While it can be fun to argue politics with strangers on FriendFeed, at the end of the day it&#8217;s simply more fulfilling to connect further with people I&#8217;m personally invested in. And I&#8217;m reasonably sure I&#8217;m not alone in this sentiment, particularly among mass consumers.</p>
<p>What&#8217;s more interesting, though, is that no one on FriendFeed comments or likes my Facebook entries. They sit forlornly on the FriendFeed page, a sure sign that my attention and energies have moved elsewhere. It&#8217;s like a tacit acknowledgment among FriendFeed users that Facebook is an entirely separate world unto itself. Or perhaps my status updates are just boring.  The point is that these two worlds, so similar in so many ways, seem to be at war with each other. To FriendFeeders, Facebook is a sheep-filled home of tech noobs and FriendFeed is, well, no one on Facebook seems to understand the point of FriendFeed.<span id="more-367"></span></p>
<p>The irony in all of this is that Facebook&#8217;s increasing appeal of late, at least for me, is features it has modeled directly after FriendFeed. (And some would say I&#8217;m being kind with my phrasing.) The ability to comment on any feed item in Facebook was implemented several months ago but seems finally to have settled in among users. And just yesterday I noticed a Live Feed tab on my Facebook page, allowing me to follow all my friends&#8217; activities on the site in real time. You know, for those days when you&#8217;re bound and determined not to accomplish a thing.</p>
<p>Regular readers know that I&#8217;m an ardent fan of FriendFeed. For a time right after its launch, I wouldn&#8217;t shut up about it.  It was and is a great example of clean, intuitive, oiled-machine technology that adds a vibrant community layer to flat Internet content. But the fact remains that the community on FriendFeed is still by and large tech sophisticates and early adopters. And the community on Facebook is everybody else. Facebook currently has over 120 million users, 70 million of which were added just this year. Rant and rave all you want about the site but name another social media service that has achieved such numbers. The trick, of course, is to translate those numbers into revenue, something Facebook has yet to figure out. As Dan Lyons <a href="http://www.newsweek.com/id/163120/page/1" target="_blank">pointed out</a> in <a class="zem_slink" title="Newsweek" rel="homepage" href="http://www.newsweek.com/">Newsweek</a> a couple of months ago, Facebook is only managing about $2.50 profit per user &#8211; <em>per year</em>. That&#8217;s not a particularly rosy profit forecast in the midst of a recession.</p>
<p>So you know where I&#8217;m going with this, don&#8217;t you? Facebook is a thriving community of mass consumers, in search of a viable revenue path. FriendFeed is a brilliantly built technology in search of a thriving mass-consumer community. Let&#8217;s put the peanut butter in the chocolate and call it a day. Facebook gets great technology of which it is obviously enamoured and FriendFeed &#8211; who it should also be mentioned has no current definable revenue path &#8211; gets the mainstream spotlight it so richly deserves.</p>
<p>Granted, the two companies coming together would require adaptation from both;  Facebook would need to implement a design change, first and foremost. But part of the reason the merging makes sense is that the changes needed aren&#8217;t drastic. Add FriendFeed in a layer over your existing Facebook page, perhaps a dynamic window that emerges with a mouseover, so that users can maintain some separation of the two networks. Or go for the complete merge and allow Facebook friends to pull other online activity into their newsfeed.  The ultimate result is without a doubt a richer community for users. And from a business standpoint, almost unparalleled insight into the user base. If the two companies can&#8217;t figure out what to do with virtually complete profiles of each user, social media is in deep trouble indeed.</p>
<p>The virtual friends that I&#8217;ve really connected with on FriendFeed have eventually become Facebook friends. It&#8217;s a natural progression in the 21st century. Once you get to know someone better, you invite them a bit further into your world. So why not skip the middle man and complete this circle?  The recession has yet to set in completely; social media needs to gird itself for survival. What better way to do that than create a site that brings us the best of both worlds?</p>
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		<title>Finding Them Where They Live</title>
		<link>http://guidewiregroup.com/2008/10/finding-them-where-they-live/</link>
		<comments>http://guidewiregroup.com/2008/10/finding-them-where-they-live/#comments</comments>
		<pubDate>Wed, 08 Oct 2008 14:46:18 +0000</pubDate>
		<dc:creator>carlacthompson</dc:creator>
				<category><![CDATA[Observations]]></category>
		<category><![CDATA[Chris Brogan]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Facebook News Feed]]></category>
		<category><![CDATA[Friendfeed]]></category>
		<category><![CDATA[Rob Diana]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Social network]]></category>

		<guid isPermaLink="false">http://guidewiregroup.wordpress.com/?p=296</guid>
		<description><![CDATA[<p>The worst part of not being a full-time blogger, i.e., other work precludes me from jumping on every story, is that you curse a lot. As in, &#8220;dammit, I was going to say that.&#8221; That happened to me this morning when I read <a href="http://regulargeek.com/2008/10/08/facebook-is-the-key-to-the-mainstream/" target="_blank">this post</a> by Rob Diana. He was building off a [...]]]></description>
			<content:encoded><![CDATA[<p>The worst part of not being a full-time blogger, i.e., other work precludes me from jumping on every story, is that you curse a lot. As in, &#8220;dammit, I was going to say that.&#8221; That happened to me this morning when I read <a href="http://regulargeek.com/2008/10/08/facebook-is-the-key-to-the-mainstream/" target="_blank">this post</a> by Rob Diana. He was building off a <a href="http://www.chrisbrogan.com/people-in-the-real-world/" target="_blank">post</a> by Chris Brogan that does an excellent job of examining real-world consumers and what technology means to them. Both posts echo Guidewire Group&#8217;s <a href="http://guidewiregroup.wordpress.com/2008/10/06/where-to-now/" target="_blank">sentiment</a> that the current financial crisis should be a call for the tech world to focus attention on the masses.</p>
<p>Rob&#8217;s post, though, takes it one step further to just where I wanted to go. The tech world has at its fingertips a ready-made, gargantuan network of users who have dipped their toe into the social media universe and are primed for more &#8211; <a class="zem_slink" title="Facebook" rel="homepage" href="http://facebook.com">Facebook</a>. Tech insiders regularly deride Facebook and, at times on Twitter and FriendFeed, there seems to be a game of who can hate Facebook more. We could certainly spend an entire post talking about Facebook&#8217;s flaws. But the fact remains that the people who are on it are, for the most part, not involved in the blogosphere. Those are precisely the people entrepreneurs need to reach and, for the moment, they&#8217;re lying fallow, playing Scrabble and throwing things at each other.<span id="more-296"></span></p>
<p>Just in my little world, Facebook has exploded in the past few months, with seemingly every college acquaintance joining up. In general, their activities are limited to posting pictures, playing games and sending messages. And that, from the entrepreneur&#8217;s point of view, is a waste of one hell of a network. No company has nailed this yet &#8211; found the chink through which to pull people into truly immersive technologies. Take FriendFeed, for example. My Facebook news feed is primarily populated with FriendFeed updates and a few of my non-tech friends have noticed. But their initial forays into the FriendFeed site itself have proven short lived. There&#8217;s too much of a behavior change required to really get the value of FriendFeed. In addition, it can be lonely for a first-timer; you post a link and anxiously wait for comments that don&#8217;t come because you have few followers.</p>
<p>In fact, that is the primary hurdle for most social technologies &#8211; users don&#8217;t get the value without a large circle of connections and you don&#8217;t gain connections without a deep level of involvement. That kind of chicken/egg problem will be the death of the social Web. The answer is to deliver these immersive technologies to networks that already exist. Facebook attempted this in part with the comment feature added to its news feed. It took a bit for it to catch on but is now thriving and creating real conversations on once flat pages. There is much more on that page to plumb, though. Smart entrepreneurs who&#8217;ll need to watch every dollar in the coming months will recognize that it&#8217;s much easier to build on top of an existing social graph than attempt to build your own. Let&#8217;s hope they realize it before we lose consumers&#8217; interest.</p>
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		<title>Search Takes a New Shape</title>
		<link>http://guidewiregroup.com/2008/06/search-takes-a-new-shape/</link>
		<comments>http://guidewiregroup.com/2008/06/search-takes-a-new-shape/#comments</comments>
		<pubDate>Thu, 19 Jun 2008 19:09:18 +0000</pubDate>
		<dc:creator>carlacthompson</dc:creator>
				<category><![CDATA[Startups]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Betsy Schiffman]]></category>
		<category><![CDATA[Chris Sherman]]></category>
		<category><![CDATA[Cyc]]></category>
		<category><![CDATA[discovery]]></category>
		<category><![CDATA[Epicenter]]></category>
		<category><![CDATA[Evri]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Freebase]]></category>
		<category><![CDATA[Friendfeed]]></category>
		<category><![CDATA[Google Reader]]></category>
		<category><![CDATA[iPhone]]></category>
		<category><![CDATA[news filtering]]></category>
		<category><![CDATA[Powerset]]></category>
		<category><![CDATA[ReadWriteWeb]]></category>
		<category><![CDATA[recommendation]]></category>
		<category><![CDATA[search engines]]></category>
		<category><![CDATA[semantic search]]></category>
		<category><![CDATA[semantic web]]></category>
		<category><![CDATA[Semantinet]]></category>
		<category><![CDATA[Silobreaker]]></category>
		<category><![CDATA[True Knowledge]]></category>
		<category><![CDATA[Yoono]]></category>

		<guid isPermaLink="false">http://guidewiregroup.wordpress.com/?p=144</guid>
		<description><![CDATA[<p>Back in the old days &#8211; or the &#8217;90s as some call them &#8211; we utilized the Internet as an information resource. What&#8217;s that phone number, where is that address, where can I buy that product &#8211; you had concrete questions and were no longer required to speak to a human to get answers. Sure, [...]]]></description>
			<content:encoded><![CDATA[<p>Back in the old days &#8211; or the &#8217;90s as some call them &#8211; we utilized the Internet as an information resource. What&#8217;s that phone number, where is that address, where can I buy that product &#8211; you had concrete questions and were no longer required to speak to a human to get answers. Sure, there were bulletin boards and <a class="zem_slink" title="Usenet" rel="wikipedia" href="http://en.wikipedia.org/wiki/Usenet">Usenet</a> forums for discussion but they primarily involved coding arguments and game walkthroughs.  The Internet wasn&#8217;t truly upended into a community, and all that that entails, until just a couple of years ago. It was then that the inundation of bloggers collided with social networking and lifestreaming to produce a perfect storm of content. (And when I say lifestreaming, I mean the trend of putting as many pieces of our life online as possible &#8211; books we&#8217;re reading, music we like, etc.) We&#8217;ve now backed ourselves into a corner online, raging against the indundation of content even as we scroll through our fifth page of <a class="zem_slink" title="FriendFeed" rel="homepage" href="http://friendfeed.com">FriendFeed</a> updates. We recommend well-written articles about navigating through the noise, right after sharing 25 items in <a class="zem_slink" title="Google Reader" rel="homepage" href="http://www.google.com/reader">Google Reader</a>.</p>
<p>The logical next step in this technological journey is to therefore prune, to make our time online more meaningful and relevent, no matter how small the nugget of information. Whether I&#8217;m setting out to qualify findings in a drug discovery experiment or wondering when Amy Winehouse was last arrested, I want the most reliable, relevant answer in the shortest amount of time. The problem is no longer whether the information is out there but rather how we can get to it quickly and accurately.</p>
<p>It&#8217;s against this background that I&#8217;m seeing a gradual evolution of the semantic search market. <span id="more-144"></span>What was once viewed as a sector attempting to &#8220;kill&#8221; Google has become something different in recent months. It turns out that what Google does is 1) pretty hard to do well and 2) pretty sufficient for most people. Creating an all-purpose search engine that answers any query in any form and delivers a more targeted result will take time to get right. I don&#8217;t think we&#8217;re going to wake up one day to find GoogleKiller.com suddenly filling all our search needs.</p>
<p>Several companies I&#8217;ve met with lately have innovative takes on making the Web more meaningful for users. But I&#8217;ve noticed that my reaction has gone from, &#8220;Wow, I&#8217;ve never seen that before&#8221;  to &#8220;Oh, that&#8217;s an interesting take on what so-and-so is doing.&#8221; In other words, I believe smarter search and discovery have reached a new stage in their evolution. The problem has been well defined and the angles from which it can be approached have been established (at least for the foreseeable future.) It&#8217;s now time to focus on the niggling details: how to identify and amass relevant information, present it to users in an easily consumable yet rich visual format, and, perhaps most importantly, establish a user base that will consistently turn to your product as a valued information resource.</p>
<p>I&#8217;ve written previously about companies that I keep a close eye on in the smarter search space. These products, along with a couple of new entrants, bear repeating, as they&#8217;re molding a new shape for the Internet.</p>
<p><a href="http://www.powerset.com/" target="_blank">Powerset</a> <a href="http://guidewiregroup.wordpress.com/2008/05/12/search-redefined/" target="_blank">raised the bar</a> for UI with its Wikipedia search engine, and, perhaps more importantly, sent a tacit message to the tech world that a smarter search engine isn&#8217;t going to develop overnight. Regular readers of The Guidewire know I <a href="http://guidewiregroup.wordpress.com/2008/01/30/super-search/" target="_blank">won&#8217;t shutup</a> about <a href="http://www.silobreaker.com" target="_blank">Silobreaker</a>, a current affairs search engine that really shines in visualization and content extraction. Its entity maps are among the best I&#8217;ve seen, providing instant insight into relevant connections between people, places and things. <a href="http://evri.com/" target="_blank">Evri</a> is a newer entrant in the field, with a product that combines the visual maps of Silobreaker with the subject and verb extraction of Powerset to give users a deeper dive into news articles. <a href="http://semantinet.com/" target="_blank">Semantinet</a> brings to mind <a href="http://yoono.com/" target="_blank">Yoono</a>&#8216;s discovery feature, but on steroids, recognizing entities on the page you&#8217;re viewing and bringing in related info from other sites. It makes discovery more intriguing by adding a personal layer, i.e., while viewing a page about Italy, receiving notification that a Facebook friend just added photos from Italy. <a href="http://www.trueknowledge.com/" target="_blank">True Knowledge</a> is <a href="http://www.freebase.com/" target="_blank">Freebase</a> meets <a href="http://cyc.com/" target="_blank">Cyc</a> with natural language search thrown in for good measure.</p>
<p>As I was writing this post, a couple of good articles popped up that are worth reading. <a href="http://www.readwriteweb.com/archives/11_search_trends.php" target="_blank">ReadWriteWeb</a> took a broad look at trends it believes will shake up search in the near future. And Epicenter&#8217;s Betsy Schiffman had an <a href="http://blog.wired.com/business/2008/06/could-google-to.html" target="_blank">interesting take</a> on Google&#8217;s dominance of the market. I have to respectfully disagree with Chris Sherman of <a href="http://searchengineland.com/" target="_blank">Search Engine Land</a>, who said in Schiffman&#8217;s piece:</p>
<blockquote><p>&#8220;I certainly think the game&#8217;s over in terms of building a world-class search engine. It&#8217;s too expensive &#8212; Google and others are literally spending hundreds of millions of dollars, in terms of research, development and infrastructure. Start-ups don&#8217;t have access to those sorts of resources.&#8221;</p></blockquote>
<p>I see his point about cost but think we&#8217;re far from declaring game over. Though GoogleKiller.com may not appear any time soon, the smaller engines are working other avenues to build adoption and user base. The game has changed from pouring millions into a destination site to instead channeling resources into multiple iterations of a product to gain traction. Powerset, for example, is testing a new <a href="http://www.facebook.com/apps/application.php?id=14121708655" target="_blank">Facebook app</a> that finally brings capable search into the social network, in addition to its just-announced <a href="http://www.webware.com/8301-1_109-9972169-2.html?part=rss&amp;tag=feed&amp;subj=Webware" target="_blank">iPhone app</a>, which generated 46% of its total traffic yesterday.</p>
<p>Sherman is right in one aspect: with such a complex problem and so many angles from which to attack, going it alone as a destination engine makes for a tougher, longer and more expensive fight. Smart companies are now shifting focus, integrating their algorithms into existing communities that are sorely in need of sophisticated search. Look for this integration and coalescing to continue on multiple levels in the next year. It will no longer be about killing Google but about making search, discovery and recommenation a more seamless and intuitive part of our existing online lives.</p>
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		<title>Yoono takes aggregation in a new direction</title>
		<link>http://guidewiregroup.com/2008/05/yoono-takes-aggregation-in-a-new-direction/</link>
		<comments>http://guidewiregroup.com/2008/05/yoono-takes-aggregation-in-a-new-direction/#comments</comments>
		<pubDate>Mon, 05 May 2008 16:59:40 +0000</pubDate>
		<dc:creator>carlacthompson</dc:creator>
				<category><![CDATA[Startups]]></category>
		<category><![CDATA[Erica Lee]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Friendfeed]]></category>
		<category><![CDATA[social aggregation]]></category>
		<category><![CDATA[social Web]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[Yoono]]></category>

		<guid isPermaLink="false">http://guidewiregroup.wordpress.com/?p=121</guid>
		<description><![CDATA[<p>Those of us who are full &#8211; and sometimes egregious &#8211; participants in the social Web have quickly discovered that aggregation is vital in maintaining some sort of sanity. While there have been plenty of entrants in the aggregation space in recent months, the new <a href="http://yoono.com" target="_blank">Yoono</a> add-on for Firefox is taking the sector [...]]]></description>
			<content:encoded><![CDATA[<p>Those of us who are full &#8211; and sometimes egregious &#8211; participants in the social Web have quickly discovered that aggregation is vital in maintaining some sort of sanity. While there have been plenty of entrants in the aggregation space in recent months, the new <a href="http://yoono.com" target="_blank">Yoono</a> add-on for Firefox is taking the sector in a new direction. By providing a consolidated stream of social services &#8211; <a href="http://www.friendfeed.com" target="_blank">FriendFeed</a>, <a class="zem_slink" title="Facebook" rel="homepage" href="http://www.facebook.com/" target="_blank">Facebook</a>, <a class="zem_slink" title="Twitter" rel="homepage" href="http://www.twitter.com" target="_blank">Twitter</a> and others &#8211; along with chat, Web clipping, photos and videos, Yoono aims to provide an all-in-one tool for navigating one&#8217;s online life.</p>
<p>The UI is what initially piqued my excitement for Yoono. It&#8217;s simply the best I&#8217;ve seen. Simple-to-navigate widgets sit in an inconspicuous sidebar that opens only when you need it, small pop-up windows give informative snapshots of contacts and updates, all clicks open to a new tab, and photos and videos temporarily overlay the current Web page in a slick little feature I hadn&#8217;t seen before Yoono. The company has obviously put a large amount of effort and focus into design and it&#8217;s welcomed. At this stage of the social Web, it&#8217;s the type of UI we should start expecting from every product.</p>
<p>I have to be honest, though, and say that my enthusiasm waned slightly after a few days of putting Yoono through its paces. The app can drain a lot of memory and when you&#8217;re dealing with Vista, you need every little bit. (Macolytes, I don&#8217;t want to hear it.) I&#8217;ve also found myself drifting back to the FriendFeed page to read updates; the Yoono window just requires too much scrolling.</p>
<p>When I brought up that last complaint to Erica Lee, Yoono&#8217;s PR rep, she made a good point: Yoono isn&#8217;t intent on taking you away from regularly visited sites. The service instead wants to give you a one-stop dashboard, a more informative, simpler place from which to navigate. Perhaps then, the lifestream in the sidebar could be consolidated more, giving aggregated shots of FriendFeed activity, for instance. An aggregation of the aggregators, if you will. Stop me before I aggregate again.</p>
<p>My nits with Yoono, though, are just that &#8211; nits. Because I&#8217;m so impressed with what they&#8217;re attempting and the product they&#8217;ve designed, I&#8217;m even more demanding of perfection from it. Yoono is one step away from being a must-have product on my social Web list. With what I&#8217;ve seen of the team&#8217;s focus, responsiveness and overall aggregation philosophy, I imagine they&#8217;ll leap past my expectations rather quickly.</p>
<p>**We&#8217;ve been given 200 Yoono invite codes for interested Guidewire readers. Click <a href="http://test.yoono.com/privatebeta/guidewire.html" target="_blank">here</a> before they disappear.**</p>
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		<title>Web 2.0&#039;s Gateway Drug</title>
		<link>http://guidewiregroup.com/2008/03/web-20s-gateway-drug/</link>
		<comments>http://guidewiregroup.com/2008/03/web-20s-gateway-drug/#comments</comments>
		<pubDate>Wed, 26 Mar 2008 17:17:50 +0000</pubDate>
		<dc:creator>carlacthompson</dc:creator>
				<category><![CDATA[Observations]]></category>
		<category><![CDATA[Outside the Valley]]></category>
		<category><![CDATA[Startups]]></category>
		<category><![CDATA[Clare Dibble]]></category>
		<category><![CDATA[consumer technology]]></category>
		<category><![CDATA[Fred Wilson]]></category>
		<category><![CDATA[Friendfeed]]></category>
		<category><![CDATA[Jonathan Coulton]]></category>
		<category><![CDATA[Mark Hopkins]]></category>
		<category><![CDATA[Robert Scoble]]></category>
		<category><![CDATA[tech evangelism]]></category>
		<category><![CDATA[Web 2.0]]></category>

		<guid isPermaLink="false">http://guidewiregroup.wordpress.com/?p=93</guid>
		<description><![CDATA[<p>By gum, I think I&#8217;ve got it. My post <a href="http://guidewiregroup.wordpress.com/2008/03/25/share-the-love/" target="_blank">yesterday</a> on breaking out of our insular tech bubble to evangelize to the mass consumer spurred a good discussion on <a href="http://www.friendfeed.com" target="_blank">FriendFeed</a>. There was much agreement around the idea that sharing all these neat Internet tools with mass consumers is needed. But how [...]]]></description>
			<content:encoded><![CDATA[<p>By gum, I think I&#8217;ve got it. My post <a href="http://guidewiregroup.wordpress.com/2008/03/25/share-the-love/" target="_blank">yesterday</a> on breaking out of our insular tech bubble to evangelize to the mass consumer spurred a good discussion on <a href="http://www.friendfeed.com" target="_blank">FriendFeed</a>. There was much agreement around the idea that sharing all these neat Internet tools with mass consumers is needed. But how to do that? There were a couple of angles to the conversation: one, how to share our general insider knowledge with consumers and two, how to get people involved in FriendFeed specifically. <a href="http://friendfeed.com/clare" target="_blank">Clare Dibble</a> made a good point regarding the latter; that non-techies don&#8217;t have to sign up for the myriad services on FriendFeed to delve into the site. Simply by adding the FriendFeed share button to their browsers, they can start submitting interesting articles and watch the conversations ensue.</p>
<p>It was then that the light bulb went off. FriendFeed is the gateway to Web 2.0 for mass consumers.  <span id="more-93"></span>It&#8217;s incredibly easy to jump into, easy to navigate and easy to participate; not many people have a hard time figuring out what the &#8220;comment&#8221; button means. It&#8217;s also the rarest of services, in which it doesn&#8217;t take long to get the draw. Spend two hours in there and you&#8217;re hooked. There are a couple of ways FriendFeed could roll out to consumers. Introduce FriendFeed as a way to share and discuss articles with your friends and find the good stuff from people you trust. Once consumers dip their toes in, have a taste of the recommended friends feature and see the tangential relationships that form, they&#8217;ll start exploring the other applications that pop up. &#8220;What&#8217;s this Last.fm service? What are these little 140-character sentences I keep seeing? Who the hell is Robert Scoble?&#8221; You get the idea. Honestly, it&#8217;s like a gateway drug. Draw them in with something harmless and easy to understand, then watch them drift toward the hard stuff. I&#8217;ll stop that analogy there before it goes any further.</p>
<p>Another option would be to offer first-timers a bundled package of services from which to start. If you&#8217;re a media buff, here&#8217;s YouTube, Netflix, Last.fm, and Pandora to get you started. Or even bundled packages of friends &#8211; FriendFeed old-timers that wouldn&#8217;t mind being followed by strangers. Want a tech infusion? Here&#8217;s <a href="http://friendfeed.com/scobleizer" target="_blank">Robert Scoble</a> and <a href="http://friendfeed.com/rizzn" target="_blank">Mark Hopkins</a>. Looking for music lovers? Try <a href="http://friendfeed.com/jonathancoulton" target="_blank">Jonathan Coulton</a> and <a href="http://friendfeed.com/fredwilson" target="_blank">Fred Wilson</a>. I know my friend Shellee trolled the Everyone tab to find fellow politicos; wouldn&#8217;t it have been great to offer her a ready-made feed?</p>
<p>The question of how to share general emerging tech knowledge with a larger audience needs more discussion and thought. It&#8217;s something those of us on the inside need to be continually pondering. But perhaps a good first step lies in sharing easy-to-grasp products that can have a positive effect on people&#8217;s lives, without submersing them in the intricacies of one hundred different services.</p>
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		<title>Share the Love</title>
		<link>http://guidewiregroup.com/2008/03/share-the-love/</link>
		<comments>http://guidewiregroup.com/2008/03/share-the-love/#comments</comments>
		<pubDate>Tue, 25 Mar 2008 17:40:10 +0000</pubDate>
		<dc:creator>carlacthompson</dc:creator>
				<category><![CDATA[Observations]]></category>
		<category><![CDATA[Outside the Valley]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Friendfeed]]></category>
		<category><![CDATA[Google Reader]]></category>
		<category><![CDATA[mass consumer technology]]></category>
		<category><![CDATA[RSS]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[Web 2.0]]></category>

		<guid isPermaLink="false">http://guidewiregroup.wordpress.com/?p=104</guid>
		<description><![CDATA[<p>Every industry has a certain level of insularity. It&#8217;s human nature to want to be part of the in crowd and knowing the buzzwords and inner workings of a sector carries cache. The emerging tech industry, though, takes insularity to a whole other level. It&#8217;s easy to get caught up in the morass of social [...]]]></description>
			<content:encoded><![CDATA[<p>Every industry has a certain level of insularity. It&#8217;s human nature to want to be part of the in crowd and knowing the buzzwords and inner workings of a sector carries cache. The emerging tech industry, though, takes insularity to a whole other level. It&#8217;s easy to get caught up in the morass of social services and tools; a day spent immersed in tweets and status updates, <a href="http://www.friendfeed.com" target="_blank">FriendFeed</a> links and <a href="http://www.seesmic.com" target="_blank">Seesmic</a> videos can easily cloud one&#8217;s mind. Spend enough time in here and you find yourself wondering why the gas company doesn&#8217;t just send your bills via <a href="http://www.twitter.com" target="_blank">Twitter</a>. (On second thought, that&#8217;s a hell of an idea&#8230;) So it&#8217;s always a pleasant surprise to talk to my stay-at-home-mom friends, the ones I dragged kicking and screaming to <a href="http://www.facebook.com" target="_blank">Facebook</a>. They give me a much needed reality check as to what&#8217;s going on in the real world.</p>
<p>I had one of those conversations this morning with my friend Polly, who is marginally tech-savvy, mainly because she&#8217;s too busy raising three boys to be otherwise. We talked about several tech-related issues, some of which I&#8217;ll post about in the coming days.  But perhaps the most interesting talk concerned Facebook, in which she bemoaned the hesitance of some of our friends to join the site. <span id="more-104"></span>She&#8217;s surprised to find that a few of her friends won&#8217;t consider a Facebook profile; that there was even a level of disgust at the idea. We threw around a couple of theories but I suspect the answer is pretty simple: ego. There is an air of ego &#8211; mistaken in my opinion &#8211; around Facebook and social networking in general. From the point of view of my generation and older, Web 2.0 is about ego: telling people what you&#8217;re doing at the moment, referring to articles you&#8217;re reading, posting pictures of yourself and the parties you go to &#8211; all actions that are second-nature to younger generations but anathema to anyone born before 1973 (or so).</p>
<p>Here&#8217;s my point: these services we&#8217;re building and testing and funding &#8211; where are they headed? For what mass audience are they intended? Take FriendFeed. I love it, you love it, we&#8217;re all (mostly) in agreement that they&#8217;ve built a nifty little service for those of us inside baseball. But how am I supposed to explain it to someone who&#8217;s never heard of an RSS reader? Someone who exclaimed, &#8220;Wow, you can do that?&#8221; when I described <a href="http://www.google.com/reader" target="_blank">Google Reader</a> to her? She wants to know about FriendFeed but I don&#8217;t even know where to begin. &#8220;Well, first you create an account at six or seven different services that you&#8217;ve also never heard of…&#8221;</p>
<p>I know I harp on this often but we desperately need to take all this fantastic innovation and share it with the outside world. The fact that many people think Facebook to be an ego trip (and equate it with the less-mature MySpace) is <i>our</i> fault. The fact that RSS still hasn&#8217;t made it to the mainstream is our fault. We&#8217;re the insiders with a wealth of knowledge and fulfilling tech experiences to share. The point of evangelizing is to win new converts, not to continue preaching to the already converted. Isn&#8217;t that the definition of insanity &#8211; doing the same thing repeatedly and expecting a different result?</p>
<p>I&#8217;m not entirely sure who I&#8217;m directing this rant towards. Perhaps it&#8217;s to everyone who has forgotten the larger audience &#8211; bloggers, pundits, marketing strategists, investors and entrepreneurs alike. We need to broaden our reach, talk to everyday consumers about their technology uses, likes, and dislikes. Think past the <a href="http://www.techcrunch.com" target="_blank">TechCrunch</a> reviews while building a product and plan for its uses in the real world.</p>
<p>While there is certainly a stage at which a product needs to be honed first within the industry, we should recognize the point at which it&#8217;s time to take it to the masses. Time to take the acronyms off and present it to consumers in a manner they can understand. Time to build products that will extend beyond our secluded little world. Time, it seems, to stop staring at our navels.</p>
<p>**Update: Just after I posted this entry, I came across <a href="http://laughingsquid.com/michael-galpert-asks-people-wtf-is-twitter/" target="_blank">this</a> on LaughingSquid. A series of short videos featuring people describing Twitter, it&#8217;s a perfect illustration of the disconnect between technology insiders and mass consumers. Evan Williams is a brilliant guy who built two fantastic products &#8211; but he needs to learn friendlier language that will appeal to mass consumers. Alex North&#8217;s description wins my vote &#8211; a real-world case for using Twitter.</p>
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