Posts Tagged ‘Entrepreneurship’

All posts tagged Entrepreneurship.

Posted: by chrisshipley on April 4th, 2011 | 1 Comment »

Categorized: Entrepreneurship, Guidewire Group

I worked in two international publishing firms before I came to the role of startup founder.  I managed a team, hired great people, handled every sort of HR issue, created budgets, made board presentations, developed and delivered new products, and even had a hand in customer service from time to time.

But none of that prepared me for the challenges of being a startup CEO.   In  the big companies, even when budgets were being slashed, we had enough people to get the job done.  ”Investment” meant a bye on your revenue number for the quarter. Payroll happened every two weeks and no one seemed to worry that everyone would get paid.

I knew that if Guidewire Group was going to reach its potential, I needed mentors who had faced the challenges I would be facing and would help me navigate the mine field that is any new business ventures.

One of the people I turned to was Steve Larsen.   Steve is the consummate early-stage CEO.  He’s build a half dozen companies from seed to exit (both IPO and trade sales).  He’s worked inside large companies, so he knows how they operate.  He did a stint as a venture capitalist, so he knows how they think about investment in young companies.  In short, he’s got it all.

Steve has been my go-to guy for feedback on business plans, especially when that plan is about to face investor or board scrutiny. He’s taught me a lot about raising money and even more about managing my board.

And did I mention that he’s also just a very good guy.

So, as we began to put together the workshop program for Studio G, I enlisted Steve to teach our first, and perhaps most important, Master Class focused on startup CEO leadership.

The full-day class takes place April 13, from 10am to 4pm at the Guidewire Group Studio G offices in Redwood City.  The program is free for Studio G Forum Members, and just $59, including lunch, for non-members.

Space is limited so reserve your spot and join us for this important Master Class event, “What They Don’t Tell You About Being a Startup CEO.”  Click here to register.

Posted: by chrisshipley on February 1st, 2011 | 1 Comment »

Categorized: Uncategorized

This afternoon, Guidewire Group received news that we have been awarded a SBIR Phase II Grant from the National Science Foundation.

The award follows the Phase I grant we received in early 2010 to validate and deploy the G/SCORE ™ Startup Assessment Methodology for measuring and benchmarking early stage companies. This follow-on grant is a strong endorsement of the G/SCORE and a springboard for the commercialization of the G/SCORE SELECT software platform.

The National Science Foundation, specifically, and the federal SBIR program, generally, are arguably the most active “angel investors” in young businesses.  The SBIR program is designed to support and encourage research as it makes its way from the lab to commercialization.  A majority of grants are made to academic research teams validate concepts both technically and with potential customers, and to spin that work out into a new business.  But the SBIR program is a great tool for already-commercial businesses, providing non-dilutive funding to test significant new concepts and move them to reality.

The grant program is not for the faint of heart, however.  The process takes six or more months from proposal to acceptance, can requie a defense of the proposal, and at the Phase II level includes a business audit to insure that the government’s money is being placed with a sustainable entity.  Then the fun begins insuring compliance with government accounting and reporting rules.  Still, there’s nothing quite like the feeling of knowing your research has passed muster with a panel of experts and that you will have significant funding to develop your product for market.

I couldn’t be any more proud of my team than I am today.  Guidewire Group co-founder Mike Sigal took the early lead in learning about and engaging with the NSF.  He spearheaded the grant-writing efforts, dividing the task across the team to meet the NSF’s strict deadlines.  Jean-Rayond Naveau and Erica Lee wrestled to completion the beast with was our software alpha release.    Alice Mar, our intrepid business manager, worked with our external audit and accounting team to prepare for the business review, and ably swatted down a raft of questions and documentation requests. And along the way we had the help of some great mentors and advisors, most notably Phil Aucutt, and the NSF program manager who shepherded our proposal, Errol Arkilick.

Most importantly, this grant is a catalyst for Guidewire Group as we work to bring the tools of measurement, benchmarking, and business development support to entrepreneurs across the country and beyond.  It’s somehow fitting that in this week where the spotlight is on the Obama Administration’s efforts to spur startup growth through the StartUP America Partnership, we would receive from the government the fuel we need to be a driving force in that effort.

We are excited, humbled, and ready to get to work.

I couldn’t be more proud of my team this afternoon, after

Posted: by chrisshipley on March 25th, 2010 | 1 Comment »

Categorized: Entrepreneurship, Observations, Startups

Now that health insurance reform is out of the way (sort of), our employees in Washington (that is, Congressional reps and Senators) will surely turn their attention (if not their bipartisan cooperation) to economic stimulus and finance industry reform (get ready for Obstructionist Politics: Round 2).

Among the bits of joy in the financial reform bill proposed by the Senate Banking Committee are new guidelines for individual investors and the startups they support, guidelines that significantly and negatively impact the seed funding ecosystem.

The proposed legislation doubles the measure of net worth or income  required for an individual angel investor to be accredited, and nascent companies would be required to climb a mountain of paperwork with the Securities and Exchange Commission then wait up to 120 days for the SEC to review it.

These proposed rule changes throw sand into the gears of entrepreneurship and for what purpose?  If capital is not already difficult to come by for startups, this financial reform would effectively evaporate the pool of angel investment.  And while the SEC plods its way through filing reviews, time will be killing young businesses.

There are enough laws, regulations, and daily shenanigans to demonstrate that Congress hasn’t a clue about entrepreneurship.

So let’s be clear: entrepreneurship is, and always has been, the driver of the  economy.  Risk-taking individuals start new businesses, hire employees, create opportunities and build wealth that is often re-invested in local communities. Rather than imposing new regulation that makes these companies stillborn, Congress should be removing obstacles to capital.

Instead, Congress focuses on mega-banks and Fortune 500 companies, unwilling to let these leviathans of business falter.  They need to shift their attention and their policy initiatives to the Fortune 500,000 companies that are too small to be allowed to fail.  These companies employ more than 100 million people in the U.S. and earn upwards of $22T in revenue each year. Numbers, by the way, that stack up very favorably against the Fortune 500′s worldwide performance data of 24M employees and $9T in revenue).

We rarely use the Guidewire Group pulpit to incite political action, but if you’ve ever cared about an entrepreneur or imagine you might one day start a company of your own, now is the time to reach out to your elected officials and demand these onerous “reforms” be removed from the forthcoming legislation.

Posted: by chrisshipley on November 3rd, 2009 | No Comments »

Categorized: Observations, Startups

I started my day at SAP Labs in Palo Alto moderating a panel discussion about “Enabling Innovation: How does it happen? What’s the secret sauce?”  The room was filled with the managing directors of SAP Labs worldwide and their invited guests, the vast majority of them representing multi-billion dollar global businesses that are challenged, presumably, by the task of continual innovation.

The panel was representative of the of the Silicon Valley ecosystem:

  • Kimber Lockhart and Jeff Seibert, co-founders of Increo Solutions (the entrepreneurs)
  • Mark Radcliffe, partner at DLA Piper (the lawyer)
  • Dan Pistone, SR VP for tech banking at Bridge Bank (the banker)
  • Gamiel Gran, VP Business Development at Sierra Ventures (the VC)
  • and me (the analyst)

We started the conversation by level setting around the idea of innovation itself.  I usually argue that the word “innovation” is so easily tossed off that it has lost its meaning.  Everybody is “innovative,” even when we can’t be sure how or why.   I contend that innovation is what someone will buy.  Jeff’s definition is even better:  “delivering creativity to end users.”

As this part of the conversation unfolded, though, it became clear that innovation isn’t  a thing; it’s a process. Innovation doesn’t just happen.  It’s exercised and deliberate.  And it that regard, it also may well be a culture, a state of mind, a core value of an individual or organization.

So what marks an innovative company?  Surely, the list is longer than that which we discussed in 45 minutes this morning  (and I invite your additions to the list in the comments, please).  Our conversation kept coming back to these four ideas:

  1. Vet ideas early and often. Jeff and Kimber told the story of founding Increo as a process of testing ideas.  Did they dig the idea?  Did it resonate after the initial excitement wore off?  Did other people see value in it?  Brain storming twice a week helped the vet countless “incredibly great bad ideas.”
  2. Try something. Feedback is critical and there’s no better way to get feedback than to put something – anything – out for response. Again from the Increo founding story: “We weren’t coming up with any great ideas for a business, so we decided to just build an idea sharing site,” Jeff said.  The site morphed into an enterprise idea bank which morphed again into the Increo document collaboration platform, acquired by Box.net in August.
  3. Embrace failure, fail fast. Mark Radcliff was quick to point out that Silicon Valley is distinct from other technology ecosystems in its acceptance of failure, almost as a price of entry for innovation.  You can imagine that a roomful of corporate lieutenants would be loathe to celebrate failure with their management.  And frankly, I think “fail fast” is one of those Valley pablums that lose their meaning in bad practice.  Rather than failing fast, companies need to learn to fail smart.  They need to understand what went wrong and why, do it quickly, reset, and try again.
  4. Balance innovation and invention. As “delivered creativity,” Innovation implies an immediacy with the customer.  That’s great for solving today’s business problems, but may leave a large company like SAP flat footed in the long term if they don’t also engage in primary research on the path to invention.


Posted: by chrisshipley on October 30th, 2009 | No Comments »

Categorized: Entrepreneurship, Observations

A couple weeks ago, I had the pleasure to speak at Startup Camp in Montreal.  During the Q&A to an audience of mostly first-time entrepreneurs, I described entrepreneurship thusly:

Imagine you’re at Disneyland. It’s August. The California sun is hot.  You’re in line for the Space Mountain ride and you just know it’s going to be great.  You’re eating ice cream, which seems nice, but the sun is melting the ice cream faster than you can eat it and sticky, milky stuff is running down your arm and making you pretty uncomfortable.

The line moves and you go from too bright sunlight into the dark entrance of the ride.  You’re not exactly sure where you’re going, but it’s getting exciting.   You stumble along until you get used to the dark.

Then, it’s your turn. You scramble into the roller coaster and just as you expected, it’s thrilling. The anticipation of the climb, the rapid drop, another climb.   In a matter of minutes, the ride comes to an end.

You get out of the car and throw up.

The next day, you do it all over again.

That is what it feels like to be an entrepreneur.

Posted: by chrisshipley on October 12th, 2009 | 1 Comment »

Categorized: Entrepreneurship, Observations, Venture Funding

Jason Calacanis is at it again, and this time – dare I say it – the man has a point.  In a post last Friday, Jason rails (does he do anything other?) against angel investor groups that charge startups a fee to present at their forums.

He writes:

Recently, I was made aware of a group of angel investors that were charging startups to pitch them.

Yes, you heard that correctly: the rich people (angels) are charging the poor people (startup entrepreneurs desperate for cash to fuel their dreams) to hear their pitch. No, I’m not kidding. This is actually happening — and it’s widespread.

While I’ve long found insulting Jason’s “payola” rants and the accompanying characterizations of first-time founders as poor, lost and naïve inventors unable to make reasoned and reasonable decisions about how best to apply their scant resources, this time he’s got a point: savvy investors should bear the cost of meeting entrepreneurs and reviewing deal flow as the price of entry to the venture asset class.   But rather than decry the practice and advise young entrepreneurs, Jason does what he always does:

When I heard this, my blood started to boil immediately. So, I did what any maniacal, self-absorbed CEO from Brooklyn would do: I started a jihad against this dispicable [sic] form of payola and the people doing it. It’s on people … it’s on like a Donkey Kong.

. . . [If investor groups do not disclose their practices or stop charging fees],  my group of startup CEOs and angel investors will begin targeting specific groups for elimination. We will launch competing, fee-free events directly opposite your events. We will encourage angels [sic] investors, service providers and startups to boycott your events. You may even find our street teams outside your events handing out flyers.

So, while Jason arms his (cough) “Nation” with fliers and vindictive, how about some clear advice for entrepreneurs?

You see, unlike Jason, I don’t believe that entrepreneurs who pay to participate in investor pitch events are “ugly, unpopular and lack talent.”  Come on. Even Hugh Grant paid for sex.

Let’s face it: For the vast majority of startups, fund raising is a full-time occupation. Silicon Valley is a tight-knit and sometimes insular environment. It’s an environment of networks where who you know and how you know them is the difference between a call back and deafening silence.  And, frankly, an environment in which one should never confuse luck for talent.  Great entrepreneurs learn to navigate into that network, establishing relationships, seeking advice, giving as good as getting in order to be seen and heard above the throngs of entrepreneurs who also have dreams that just need a dose of capital to be realized.  For entrepreneurs relocating their businesses to the Valley from overseas or even across the Continent, the networking is even that much harder.

So, it’s tempting to want to shortcut that process, and nothing says “shortcut” like cash. Why not spend 1,000 bucks if a kiretsu of wealthy angels will listen to your pitch? And make no doubt about it, every entrepreneur who has ever pitched at a PlugAndPlay Expo has been told by at least one “investment consultant” that he’ll have to hire his way to venture capital.   A fifteen grand retainer and five to 10 points are table stakes.

For some entrepreneurs, the gamble pays off.  It’s an expensive way to raise money; before you’re even started as much as 10 percent of the raised capital is gone.  But, again, let’s be real:  the vast majority of startups don’t raise money from name-brand angels or top tier institutional investors.  In fact, the vast majority of startups aren’t successful in raising outside money at all.  These pay-to-pitch venues exist as a resource of last resort for entrepreneurs who haven’t had the good counsel to consider other options.

Railing against investor groups is one way to fight pay-to-pitch sessions, but I doubt it will work.  So long as there are entrepreneurs who relentlessly pursue their dreams, someone will find some way to exploit them.  But again, it needs to be said: no one is forcing those entrepreneurs to pony up for a pitch.  They make that (perhaps bad) choice all on their own.

Picketing investor meetings may make a statement, but if Jason – or any of us – really wants to support entrepreneurs, we’d do well to open our minds and our networks to them, remembering to give as good as we got when we first came to the Valley.

Posted: by chrisshipley on October 31st, 2008 | No Comments »

Categorized: Entrepreneurship, Observations

Sometimes, maybe too often, I don’t realize what I think about an issue, topic, or trend until I’m asked about it.  That was certainly the case this week when Tech Policy Central’s founder Natalie Fonseca asked for my views on technology policy in the new administration.     Tech Policy Central is an outgrowth of the Tech Policy Summit, an annual event entering its third year that “brings together prominent leaders from the private and public sectors to examine critical policy issues impacting technology innovation and adoption in the United States and beyond.”   The event’s speakers are a Who’s Who of policy makers, technology executives, and elected officials.

As a lead up to the Summit in March 23-25, 2009 in the San Francisco Bay Area, Natalie has been polling her Advisory Board members (click here for her Q&A with Craig Newmark), and yesterday was my turn to respond to her questions.  I’d not put much though to tech policy in the context of the current economy, so Natalie’s questions sparked some thinking.

Here’s the Q&A:

Tech Policy Central: When it comes to promoting technology innovation, what do you think the top priorities should be for the next Administration and Congress?

Chris Shipley: Programs that promote and support entrepreneurship. Entrepreneurs are the driver of the technology economy, particularly in difficult times. They build the companies, hire the workers and create new value.

I’d like to see the National Science Foundation’s business development grants program expanded for technology innovation and tech transfer. The funding, relative to viable ideas/need, is remarkably little. I’d like to see investment in regional Innovation Centers. I’d like to see tax credits for entreprenerus who take personal risk to start their companies.

TPC: You meet with hundreds of entrepreneurs from around the world every year. Based on your conversations with those innovators and your own travels abroad, do you believe that Silicon Valley is in danger of losing its competitive edge in the global economy?

CS: I think Silicon Valley is learning that the global market is spawning innovation in every corner; that Silicon Valley doesn’t have a lock on great technology invention and innovation.  Still, the Valley remains the epicenter of innovation.  Foreign technology companies believe that they must come to the U.S., generally, and Silicon Valley, specifically, in order to grow their company and capture significant market share worldwide. Silicon Valley’s wealth of expertise, capital and experience is a magnetic pull for non-U.S. companies, and I believe it will continue to be in the foreseeable future.

TPC: If you were to name one tech policy area where you’d like to see greater federal government involvement, what would it be?

CS: Broadband digital infrastructure is critical to the economic competitiveness of the United States. And, as importantly, it bridges the divide in the U.S. between those who have and those who have not. Access to information is and will continue to be a tremendously valuable currency.  Investment in universal access to broadband infrastructure is an investment in a wide array of health and human services, including education, anti-poverty programs, public safety, crime prevention and the like.

Posted: by carlacthompson on October 6th, 2008 | 2 Comments »

Categorized: Entrepreneurship, Observations, Outside the Valley

Chris and I have been asked one question many times in the past few weeks: how will the financial crisis impact the start-up ecosystem? The answer depends partly on your place in that ecosystem but if I were forced to boil it down to one pithy statement, I’d say this: The real world has horned in on our heady idyll and that is a very good thing.

If there’s one point at which Guidewire Group relentlessly hammers, it is this: Remember the Masses. And when cash and attention are flowing to ideas that don’t make sense for everyday consumers – as they have been the past few years – it’s hard to keep that point top of mind. So what if Joe Six-Pack (sorry, couldn’t resist) doesn’t understand lifestreaming? He’s a hopeless fellow who doesn’t understand technology and should stick with digital picture frames, assuming he can get them to work. But as anyone at Pets.com can attest, Joe Six-Pack very much matters. Without him, your product is destined to a very small market of people who will leave you when the next big thing comes around.

So as markets crash around us and VCs become increasingly skittish, what’s an entrepreneur to do? Read the rest of this entry »

Posted: by admin on September 12th, 2008 | No Comments »

Categorized: Guidewire Group, Observations

As Co-Founder and CEO of Guidewire Group, I usually let Chris and Carla do the blogging, but something happened this week at DEMOfall that inspired me to pen this first post.

When Chris and I founded Guidewire Group, we did so because we believed that there was an enormous opportunity to help entrepreneurs around the world connect with the investors, customers, partners, employees, mentors, service providers, media outlets and other entrepreneurs that can help them realize their dreams. Guidewire Group is committed to fulfilling this need with intelligence, inspiration, and integrity.

Over the last few months, we and our long-time partner DEMO faced aggressive attacks on our business model and questions about our commitment to serving entrepreneurs. While dealing with these attacks and questions was occasionally challenging or distracting, ultimately they gave us renewed energy to keep doing what we know how to do best: support entrepreneurs and those organizations that want to see entrepreneurs succeed.

During DEMOfall’s closing dinner, most of the 72 demonstrators (from 12 countries!) and several of DEMO’s sponsors unexpectedly took the stage, one after another, and expressed their gratitude and support of Chris, Carla and the incredible DEMO team in a most extraordinary way. Thankfully, a colleague was quick enough to capture most of this incredibly gratifying testimonial.

Inspiring this kind of gratitude, delight and loyalty in those Guidewire Group was founded to serve is for me, what it’s all about. So as long as entrepreneurs are building new businesses, Guidewire Group will be there to support them.

Posted: by chrisshipley on May 11th, 2008 | No Comments »

Categorized: Entrepreneurship, Events, Observations

As I approached the tent where the Women 2.0 conference was about to start, I was struck by the string of prayer flags along the back wall.  That, as least, was what it looked like from a distance.   Up close, I realized that the organizers had strung up the entries -dozens of plans sketched out on standard dinner napkins — in the “Business Plan on a Napkin” competition.

Looking at these plans, up close and from a distance, and thinking about the aspirations of the women (and men) in the room and the ambitions of every entrepreneur I meet, I decided that these are prayer flags of a sort after all.

Here are some of the images I captured at yesterday’s event:

By the way, notice Christine Herron in one of the photos… now we know where First Round Capital finds its deals.