Posts Tagged ‘Entrepreneurship’

All posts tagged Entrepreneurship.

Posted: by chrisshipley on November 3rd, 2009 | No Comments »

Categorized: Chris Shipley, Observations, Startups

I started my day at SAP Labs in Palo Alto moderating a panel discussion about “Enabling Innovation: How does it happen? What’s the secret sauce?”  The room was filled with the managing directors of SAP Labs worldwide and their invited guests, the vast majority of them representing multi-billion dollar global businesses that are challenged, presumably, by the task of continual innovation.

The panel was representative of the of the Silicon Valley ecosystem:

  • Kimber Lockhart and Jeff Seibert, co-founders of Increo Solutions (the entrepreneurs)
  • Mark Radcliffe, partner at DLA Piper (the lawyer)
  • Dan Pistone, SR VP for tech banking at Bridge Bank (the banker)
  • Gamiel Gran, VP Business Development at Sierra Ventures (the VC)
  • and me (the analyst)

We started the conversation by level setting around the idea of innovation itself.  I usually argue that the word “innovation” is so easily tossed off that it has lost its meaning.  Everybody is “innovative,” even when we can’t be sure how or why.   I contend that innovation is what someone will buy.  Jeff’s definition is even better:  “delivering creativity to end users.”

As this part of the conversation unfolded, though, it became clear that innovation isn’t  a thing; it’s a process. Innovation doesn’t just happen.  It’s exercised and deliberate.  And it that regard, it also may well be a culture, a state of mind, a core value of an individual or organization.

So what marks an innovative company?  Surely, the list is longer than that which we discussed in 45 minutes this morning  (and I invite your additions to the list in the comments, please).  Our conversation kept coming back to these four ideas:

  1. Vet ideas early and often. Jeff and Kimber told the story of founding Increo as a process of testing ideas.  Did they dig the idea?  Did it resonate after the initial excitement wore off?  Did other people see value in it?  Brain storming twice a week helped the vet countless “incredibly great bad ideas.”
  2. Try something. Feedback is critical and there’s no better way to get feedback than to put something – anything – out for response. Again from the Increo founding story: “We weren’t coming up with any great ideas for a business, so we decided to just build an idea sharing site,” Jeff said.  The site morphed into an enterprise idea bank which morphed again into the Increo document collaboration platform, acquired by Box.net in August.
  3. Embrace failure, fail fast. Mark Radcliff was quick to point out that Silicon Valley is distinct from other technology ecosystems in its acceptance of failure, almost as a price of entry for innovation.  You can imagine that a roomful of corporate lieutenants would be loathe to celebrate failure with their management.  And frankly, I think “fail fast” is one of those Valley pablums that lose their meaning in bad practice.  Rather than failing fast, companies need to learn to fail smart.  They need to understand what went wrong and why, do it quickly, reset, and try again.
  4. Balance innovation and invention. As “delivered creativity,” Innovation implies an immediacy with the customer.  That’s great for solving today’s business problems, but may leave a large company like SAP flat footed in the long term if they don’t also engage in primary research on the path to invention.


Posted: by chrisshipley on October 30th, 2009 | No Comments »

Categorized: Chris Shipley, Entrepreneurship, Observations

A couple weeks ago, I had the pleasure to speak at Startup Camp in Montreal.  During the Q&A to an audience of mostly first-time entrepreneurs, I described entrepreneurship thusly:

Imagine you’re at Disneyland. It’s August. The California sun is hot.  You’re in line for the Space Mountain ride and you just know it’s going to be great.  You’re eating ice cream, which seems nice, but the sun is melting the ice cream faster than you can eat it and sticky, milky stuff is running down your arm and making you pretty uncomfortable.

The line moves and you go from too bright sunlight into the dark entrance of the ride.  You’re not exactly sure where you’re going, but it’s getting exciting.   You stumble along until you get used to the dark.

Then, it’s your turn. You scramble into the roller coaster and just as you expected, it’s thrilling. The anticipation of the climb, the rapid drop, another climb.   In a matter of minutes, the ride comes to an end.

You get out of the car and throw up.

The next day, you do it all over again.

That is what it feels like to be an entrepreneur.

Posted: by chrisshipley on October 12th, 2009 | 1 Comment »

Categorized: Chris Shipley, Entrepreneurship, Investing, Observations, Venture Capital

Jason Calacanis is at it again, and this time – dare I say it – the man has a point.  In a post last Friday, Jason rails (does he do anything other?) against angel investor groups that charge startups a fee to present at their forums.

He writes:

Recently, I was made aware of a group of angel investors that were charging startups to pitch them.

Yes, you heard that correctly: the rich people (angels) are charging the poor people (startup entrepreneurs desperate for cash to fuel their dreams) to hear their pitch. No, I’m not kidding. This is actually happening — and it’s widespread.

While I’ve long found insulting Jason’s “payola” rants and the accompanying characterizations of first-time founders as poor, lost and naïve inventors unable to make reasoned and reasonable decisions about how best to apply their scant resources, this time he’s got a point: savvy investors should bear the cost of meeting entrepreneurs and reviewing deal flow as the price of entry to the venture asset class.   But rather than decry the practice and advise young entrepreneurs, Jason does what he always does:

When I heard this, my blood started to boil immediately. So, I did what any maniacal, self-absorbed CEO from Brooklyn would do: I started a jihad against this dispicable [sic] form of payola and the people doing it. It’s on people … it’s on like a Donkey Kong.

. . . [If investor groups do not disclose their practices or stop charging fees],  my group of startup CEOs and angel investors will begin targeting specific groups for elimination. We will launch competing, fee-free events directly opposite your events. We will encourage angels [sic] investors, service providers and startups to boycott your events. You may even find our street teams outside your events handing out flyers.

So, while Jason arms his (cough) “Nation” with fliers and vindictive, how about some clear advice for entrepreneurs?

You see, unlike Jason, I don’t believe that entrepreneurs who pay to participate in investor pitch events are “ugly, unpopular and lack talent.”  Come on. Even Hugh Grant paid for sex.

Let’s face it: For the vast majority of startups, fund raising is a full-time occupation. Silicon Valley is a tight-knit and sometimes insular environment. It’s an environment of networks where who you know and how you know them is the difference between a call back and deafening silence.  And, frankly, an environment in which one should never confuse luck for talent.  Great entrepreneurs learn to navigate into that network, establishing relationships, seeking advice, giving as good as getting in order to be seen and heard above the throngs of entrepreneurs who also have dreams that just need a dose of capital to be realized.  For entrepreneurs relocating their businesses to the Valley from overseas or even across the Continent, the networking is even that much harder.

So, it’s tempting to want to shortcut that process, and nothing says “shortcut” like cash. Why not spend 1,000 bucks if a kiretsu of wealthy angels will listen to your pitch? And make no doubt about it, every entrepreneur who has ever pitched at a PlugAndPlay Expo has been told by at least one “investment consultant” that he’ll have to hire his way to venture capital.   A fifteen grand retainer and five to 10 points are table stakes.

For some entrepreneurs, the gamble pays off.  It’s an expensive way to raise money; before you’re even started as much as 10 percent of the raised capital is gone.  But, again, let’s be real:  the vast majority of startups don’t raise money from name-brand angels or top tier institutional investors.  In fact, the vast majority of startups aren’t successful in raising outside money at all.  These pay-to-pitch venues exist as a resource of last resort for entrepreneurs who haven’t had the good counsel to consider other options.

Railing against investor groups is one way to fight pay-to-pitch sessions, but I doubt it will work.  So long as there are entrepreneurs who relentlessly pursue their dreams, someone will find some way to exploit them.  But again, it needs to be said: no one is forcing those entrepreneurs to pony up for a pitch.  They make that (perhaps bad) choice all on their own.

Picketing investor meetings may make a statement, but if Jason – or any of us – really wants to support entrepreneurs, we’d do well to open our minds and our networks to them, remembering to give as good as we got when we first came to the Valley.

Posted: by chrisshipley on October 31st, 2008 | No Comments »

Categorized: Chris Shipley, Entrepreneurship, Observations

Sometimes, maybe too often, I don’t realize what I think about an issue, topic, or trend until I’m asked about it.  That was certainly the case this week when Tech Policy Central’s founder Natalie Fonseca asked for my views on technology policy in the new administration.     Tech Policy Central is an outgrowth of the Tech Policy Summit, an annual event entering its third year that “brings together prominent leaders from the private and public sectors to examine critical policy issues impacting technology innovation and adoption in the United States and beyond.”   The event’s speakers are a Who’s Who of policy makers, technology executives, and elected officials.

As a lead up to the Summit in March 23-25, 2009 in the San Francisco Bay Area, Natalie has been polling her Advisory Board members (click here for her Q&A with Craig Newmark), and yesterday was my turn to respond to her questions.  I’d not put much though to tech policy in the context of the current economy, so Natalie’s questions sparked some thinking.

Here’s the Q&A:

Tech Policy Central: When it comes to promoting technology innovation, what do you think the top priorities should be for the next Administration and Congress?

Chris Shipley: Programs that promote and support entrepreneurship. Entrepreneurs are the driver of the technology economy, particularly in difficult times. They build the companies, hire the workers and create new value.

I’d like to see the National Science Foundation’s business development grants program expanded for technology innovation and tech transfer. The funding, relative to viable ideas/need, is remarkably little. I’d like to see investment in regional Innovation Centers. I’d like to see tax credits for entreprenerus who take personal risk to start their companies.

TPC: You meet with hundreds of entrepreneurs from around the world every year. Based on your conversations with those innovators and your own travels abroad, do you believe that Silicon Valley is in danger of losing its competitive edge in the global economy?

CS: I think Silicon Valley is learning that the global market is spawning innovation in every corner; that Silicon Valley doesn’t have a lock on great technology invention and innovation.  Still, the Valley remains the epicenter of innovation.  Foreign technology companies believe that they must come to the U.S., generally, and Silicon Valley, specifically, in order to grow their company and capture significant market share worldwide. Silicon Valley’s wealth of expertise, capital and experience is a magnetic pull for non-U.S. companies, and I believe it will continue to be in the foreseeable future.

TPC: If you were to name one tech policy area where you’d like to see greater federal government involvement, what would it be?

CS: Broadband digital infrastructure is critical to the economic competitiveness of the United States. And, as importantly, it bridges the divide in the U.S. between those who have and those who have not. Access to information is and will continue to be a tremendously valuable currency.  Investment in universal access to broadband infrastructure is an investment in a wide array of health and human services, including education, anti-poverty programs, public safety, crime prevention and the like.

Posted: by carlacthompson on October 6th, 2008 | 2 Comments »

Categorized: Carla Thompson, Entrepreneurship, Observations, Outside the Valley

Chris and I have been asked one question many times in the past few weeks: how will the financial crisis impact the start-up ecosystem? The answer depends partly on your place in that ecosystem but if I were forced to boil it down to one pithy statement, I’d say this: The real world has horned in on our heady idyll and that is a very good thing.

If there’s one point at which Guidewire Group relentlessly hammers, it is this: Remember the Masses. And when cash and attention are flowing to ideas that don’t make sense for everyday consumers – as they have been the past few years – it’s hard to keep that point top of mind. So what if Joe Six-Pack (sorry, couldn’t resist) doesn’t understand lifestreaming? He’s a hopeless fellow who doesn’t understand technology and should stick with digital picture frames, assuming he can get them to work. But as anyone at Pets.com can attest, Joe Six-Pack very much matters. Without him, your product is destined to a very small market of people who will leave you when the next big thing comes around.

So as markets crash around us and VCs become increasingly skittish, what’s an entrepreneur to do? Read the rest of this entry »

Posted: by Mike Sigal on September 12th, 2008 | No Comments »

Categorized: DEMO Conference, Guidewire Group, Mike Sigal, Observations

As Co-Founder and CEO of Guidewire Group, I usually let Chris and Carla do the blogging, but something happened this week at DEMOfall that inspired me to pen this first post.

When Chris and I founded Guidewire Group, we did so because we believed that there was an enormous opportunity to help entrepreneurs around the world connect with the investors, customers, partners, employees, mentors, service providers, media outlets and other entrepreneurs that can help them realize their dreams. Guidewire Group is committed to fulfilling this need with intelligence, inspiration, and integrity.

Over the last few months, we and our long-time partner DEMO faced aggressive attacks on our business model and questions about our commitment to serving entrepreneurs. While dealing with these attacks and questions was occasionally challenging or distracting, ultimately they gave us renewed energy to keep doing what we know how to do best: support entrepreneurs and those organizations that want to see entrepreneurs succeed.

During DEMOfall’s closing dinner, most of the 72 demonstrators (from 12 countries!) and several of DEMO’s sponsors unexpectedly took the stage, one after another, and expressed their gratitude and support of Chris, Carla and the incredible DEMO team in a most extraordinary way. Thankfully, a colleague was quick enough to capture most of this incredibly gratifying testimonial.

Inspiring this kind of gratitude, delight and loyalty in those Guidewire Group was founded to serve is for me, what it’s all about. So as long as entrepreneurs are building new businesses, Guidewire Group will be there to support them.

Posted: by chrisshipley on May 11th, 2008 | No Comments »

Categorized: Chris Shipley, Entrepreneurship, Events, Observations

As I approached the tent where the Women 2.0 conference was about to start, I was struck by the string of prayer flags along the back wall.  That, as least, was what it looked like from a distance.   Up close, I realized that the organizers had strung up the entries -dozens of plans sketched out on standard dinner napkins — in the “Business Plan on a Napkin” competition.

Looking at these plans, up close and from a distance, and thinking about the aspirations of the women (and men) in the room and the ambitions of every entrepreneur I meet, I decided that these are prayer flags of a sort after all.

Here are some of the images I captured at yesterday’s event:

By the way, notice Christine Herron in one of the photos… now we know where First Round Capital finds its deals.

Posted: by carlacthompson on February 25th, 2008 | No Comments »

Categorized: Carla Thompson, Entrepreneurship, Startups, Web 2.0

When you earn your keep vetting startups, it can come as a shock to hear someone say that the startup landscape isn’t as fully formed as it should be. The volume of companies sprouting up these days feels overwhelming at times. But my conversation with YouNoodle CEO Bob Goodson this morning put a new spin on the startup ecosystem. YouNoodle’s assertion is that, while there are plenty of ideas and companies floating around, there aren’t nearly enough being funded. That the entire entrepreneurial process could benefit from more efficiency, created in some part by computers.

YouNoodle launched last week to plenty of blog discussion, with everyone caught up in the idea of predicting the future. Goodson says that’s not exactly what the company is aiming for. (That’s a fine line to walk, though, in the hot field of prediction markets. When you claim the ability to valuate a startup three years in the future, you can’t blame journalists for going where they did.) Read the rest of this entry »

Posted: by chrisshipley on January 27th, 2008 | No Comments »

Categorized: Chris Shipley, DEMO Conference, Entrepreneurship, Observations, Startups, Venture Capital

I woke up Friday morning to discover that I’d become a cat herder. You know the role: trying to get dozens and dozens of pieces and people corralled into some semblance of order. I should come to expect it in the few days before a DEMO Conference is set to begin. After all, I’ve been reprising this role twice a year for most of the last eleven. Still, it always strikes me that otherwise smart business people can get so caught up in the weeds that they lose focus on their own objectives.

Here’s a case (and would that it had only happened once these last few days): An exec from a demonstrating company scours the news wires, looking for mentions of other companies also participating in the event. Spying a perceived competitor (for the record: we don’t think these companies compete), the exec searches for every mention anywhere in the media, on blogs, on the company site, that might serve as evidence that the company “broke the rules” of DEMO. The “evidence” is packaged into a stern e-mail — usually couched in a tone of “far be it from me to call out another company, but…” — and sent along to DEMO’s PR team. I then get a call, confirm that the assumptions of the exec are, in fact, wrong. This is followed by an e-mail or phone call that assures the exec that we’re “on the case,” politely thanking him for his diligence.

Normally, I’d let this sort of thing slide, and it certainly wouldn’t be fodder for a post. But this time, the predictable tattle-tale thread dropped onto my desk at about the same time my Guidewire Group co-founder at and I were talking about focus. Read the rest of this entry »

Posted: by chrisshipley on January 8th, 2008 | No Comments »

Categorized: Chris Shipley, Observations

I just had the most gratifying conversation with Carol Sands, founder and managing director of The Angels’ Forum.

Later this month, a group of young Taiwanese Web 2.0 entrepreneurs will be coming through the Valley. A few have aspirations to move their companies to the United States, and they certainly have product concepts that are every bit as fundable as a lot of Silicon Valley entrepreneurs. But, The Angels’ Forum, like most investors, has a clear policy that it doesn’t invest in companies that are not local. So, most of the half-dozen pitches that might be thrown to the Forum’s management are not even in the batter’s box, let alone the strike zone.

“But,” said Carol, “If these companies just want practice pitching, we’d be glad to spend some time with them and offer feedback.”

A generous offer, and I gave Carol every opportunity to back away from her good intentions. “Chris, the backbone of Silicon Valley is doing favors. We do something good for you and somehow, someday it’ll come back. That’s how it is.” Carol was so matter of fact that I almost felt embarrassed to have given her an out. Read the rest of this entry »