I accidentally hit the keyboard and typed ‘grr’ at the start of this post but considered keeping it. It’s been that kind of week, don’t you think?
–I should’ve seen it coming when my recent Foursquare vs Gowalla post became one of the most-read posts on our blog. Location-based apps are going to [...]Continue Reading →
I’ve been awash in home-selling negotiations this week so I’m particularly cranky. You’ve been warned.
News from the Social Media Vortex
–As you’re well aware by now, Facebook acquired FriendFeed this week. Allow me to couch that: you’re well aware of this news only if you live in your browser. For those who frequent FriendFeed, [...]Continue Reading →
Tomorrow morning, I’ll open the DEMO Conference with my semi-annual observations on the state of the information technology market. (We’ll post it here just after 8:30am.) One point I’ll touch on is the importance of the total customer experience with a product, a site, a brand, and/or a company. It’s [...]Continue Reading →